It’s already been 4 days, and the goods have not been shipped.
Top4Mobile.sk
We’re sorry for the delay in shipping your order. We understand your dissatisfaction and will investigate the situation as soon as possible. Please contact us with your order number so that we can provide you with up-to-date information and expedite its processing.
Delivery took longer than I would have expected for an item in stock (more than a week). The ordered goods were only dispatched after I asked about the status (they did not reply to my email asking about the status).
Top4Mobile.cz
We are sorry that both the delivery and communication did not meet your expectations. For items in stock, dispatch should have been faster, and we should have responded to your email. Thank you for your feedback—we will investigate what happened to prevent a similar situation from recurring.
Everything is perfectly fine.
Fast delivery, great price, and beautiful products! Thank you! :)
Super rychlé dodání
For that price, the case is great, and delivery was also fast 👍
Fast response, precise tracking, and delivery.
The delivery times are two or three times longer than stated; I do not recommend it.
Top4Mobile.it
We sincerely apologize for the delay in delivery. We understand your disappointment: the indicated delivery times must be respected. Please contact us with your order number so that we can investigate what happened and assist you as best we can.
You’re terrible! Free returns, my ass! You’re scammers!
Top4Mobile.it
We’re sorry about your experience. Free returns are subject to the conditions stated on our website; we’d like to review your case right away and help resolve it. Please contact us with your order number.
So far, I haven’t received anything, and it’s been 10 days since the order.
Top4Mobile.sk
We’re sorry that your order has still not arrived after 10 days. Please contact us with your order number so that we can investigate the shipment immediately and resolve the situation as soon as possible.
Since placing the order on 18 September, the package still hadn’t been delivered, so I cancelled it after 10 days. They must have been on holiday, as nobody responded to my order at all.
Top4Mobile.sk
We are sorry about your experience and apologize for the undelivered order and lack of communication. This is not the standard of service we aim to provide. We take your feedback seriously and will take measures to prevent a similar situation from happening again.
The wrong order was sent; they request a return and send a nonexistent code and a nonexistent supplier in Croatia for the return.
Top4Mobile.hr
We are sorry about the situation. Sending the wrong order and providing invalid return details are not acceptable. Please contact us via the order message—we will investigate the situation and arrange a correct, free return or exchange.
The protective film for the phone did not arrive.
Top4Mobile.cz
We’re sorry that the protective film did not arrive. Please contact us with your order number—we’ll investigate the situation as soon as possible and arrange a solution.
After ten days, nothing has arrived yet.
Top4Mobile.cz
We’re sorry that the shipment has not arrived yet. Please contact us with your order number so that we can check its status and resolve the situation as soon as possible.
Everything is fine
Excellent!
The delivery was completed, but there was no communication from the store in response to my question about when the goods would arrive...
Top4Mobile.cz
We’re sorry that you didn’t receive a response from us to your delivery inquiry. Thank you for bringing this to our attention—we’ll certainly improve our communication so that customers are informed about their order status in a timely manner.
I am very, very dissatisfied with the service. I ordered a phone case for an iPhone 14, but received an iPhone 13 PRO MAX case, which is not the right size at all. After that, it was impossible to contact customer service. I sent several follow-up messages to obtain a return form and a refund, but still nothing. The homepage is unavailable or no longer exists; these are the messages I receive.
Top4Mobile.fr
We are sincerely sorry for this error and for the lack of response from our after-sales service. This is not the experience we want to provide. Please contact us directly with your order number so that we can send you a return label and process your refund as soon as possible.
Quickly processed order, product well packaged, package arrived undamaged👍
The wrong phone case arrived; it is too large and does not fit the requested phone model.
Top4Mobile.hr
We’re sorry that you received the wrong cover. Please contact us with your order number—we’ll be happy to help you exchange it for the correct type or return the product.
Everything is great
Fast delivery
Goods were fine. I chose and paid for shipping with DHL, but it was delivered by DPD. I only received the goods after 5 days.
Top4Mobile.de
Thank you very much for your feedback. We are sorry that the shipment was not sent with DHL as selected and that delivery took longer. We take your comment seriously and are working to improve our shipping process.
Top4Mobile.cz
We’re sorry that you weren’t satisfied. We’d appreciate it if you could let us know what we can improve.
The order did not arrive by the promised date. I received no updates about the prepaid order, and communication was impossible—there was no response to emails, WhatsApp, chat… It was extremely difficult to get anything resolved. Eventually, the chat informed me that the goods, which were listed as in stock, were unavailable, and the order was cancelled. I am waiting for the payment to be refunded.
Top4Mobile.cz
We are sorry about your experience and apologize for the delay and insufficient communication. The order cancellation has been processed, and we will refund your payment as soon as possible. We will do everything we can to improve our services.
Everything went perfectly!
Top4Mobile.sk
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