Heureka.sk
I have no objections
Dear customer,
Thank you for your review! We are glad that you are satisfied. We look forward to your next purchase.
Regards,
Mobilonline team
Heureka.sk
Dear customer,
Thank you for your review! We are glad that you appreciate both the fast delivery and the availability of our stores. We look forward to your next visit.
Regards,
Mobilonline team
Heureka.sk
OKAY, OKAY, OKAY.
Dear customer,
Thank you for your review! We are glad you are satisfied and look forward to your next visit.
Best regards,
Mobilonline team
Heureka.sk
Everything ok
Dear customer,
Thank you for your review! We are glad that you were satisfied with your purchase. We will be glad if you visit us next time.
Regards,
Mobilonline team
Heureka.sk
I ordered for the first time, but I am extremely satisfied. As well as communication and goods delivered on time and quality.
Dear customer,
Thank you for your positive feedback! We are glad that your first order was to your utmost satisfaction and that you appreciated our communication, fast delivery and the quality of the goods. We look forward to your next visit!
Regards,
Mobilonline team
Heureka.sk
Dear customer,
thank you for the great review! We are glad that you were satisfied with the friendly staff at the collection point in Tesco Lamač and that they were happy to replace the foil for you. We are glad that you also appreciate our unbeatable prices.
We look forward to your next visit!
Regards,
Mobilonline team
Heureka.sk
I like to shop here I always find what I need and at a good price wide network of stores possibility of personal collection
Dear customer,
Thank you for your great review! We're glad you appreciate the fast order preparation, convenient promotions and wide network of stores. Your satisfaction is our priority and we are pleased that you will always find what you need at a good price with us.
We look forward to your next visit!
Regards,
Mobilonline team
Heureka.sk
Ok
Dear customer,
thank you for your review! We are glad that you are satisfied, and we look forward to your next visit.
Best regards,
Mobilonline team
Heureka.sk
I was order pick up in Nitra in the mills. It says open from 9 and at half past 10 there was no one there . When I asked around where they were, I was told that it was normal that they go there whenever they want, that the opening hours do not apply to them
Dear customer,
thank you for your feedback. We are glad that you were satisfied with the price and the fast preparation of your order. We are also very sorry to hear about your experience with the opening hours of our store in Nitra. This is definitely not the standard we want to provide, and we will address the situation with our team immediately.
Your satisfaction is our priority and we will do everything we can to ensure that situations like this do not happen again. Thank you for your attention and we hope that you will give us another chance to prove that we really care about our customers.
Sincerely,
Mobilonline team
Heureka.sk
Dear customer,
We are really very happy that you are satisfied. We are pleased with the positive feedback from you and hope that you will continue to be satisfied with us.
Regards,
Mobilonline team
Heureka.sk
Ok
Dear customer,
thank you for your feedback! We are glad that you were satisfied with our service. Your satisfaction is a motivation for us to continue to provide quality service.
Sincerely,
Mobilonline team
Heureka.sk
This site was recommended to me by my brother, as he shops here often:) no regrets quality fast delivery beautiful goods well priced
Dear customer,
thank you for your lovely review! We are glad that your brother recommended us to you and that you are satisfied with the quality, fast delivery and prices. We look forward to your next visit!
Regards,
Mobilonline team
Heureka.sk
order processed without problems
Dear customer,
Thank you for your positive feedback! We are glad that your order was processed without any problems. We are delighted with your satisfaction and hope you will visit us again in the future.
Regards,
Mobilonline team
Heureka.sk
Dear customer,
thank you for your review. We are glad to hear that you had a positive experience buying from us. Your satisfaction is our priority and your words are motivation for us to continue to provide quality service. Thank you for your trust and we look forward to your next visit.
Regards,
Mobilonline team
Heureka.sk
Dear customer,
Thank you for informing us about your negative experience. We are very sorry to hear that you received the goods in a damaged condition. We understand that this is an unpleasant situation, and we apologize for the inconvenience.
Your comment is important to us, so we will investigate it immediately and do our best to make it right.
Once again, we apologize and thank you for your patience.
Sincerely,
Mobilonline team
Heureka.sk
Happy with the goods a hearty thank you.
Dear Customer,
Thank you for your kind words and your satisfaction with the goods. Your positive feedback makes us very happy and motivated. We will do our best to keep you satisfied with your future purchases.
Regards,
Mobilonline team
Heureka.sk
Good prices and good availability of the store. Helpful salesmen, good selection of mobiles.
Dear customer,
Thank you for your positive review! We are glad that you appreciate the good accessibility of our store, convenient prices and wide selection of mobile phones. Your satisfaction motivates us and we are glad that you were also satisfied with the helpful attitude of our sales staff.
Regards,
Mobilonline team
Heureka.sk
Dear customer,
thank you for your feedback! We are glad that you were satisfied with our service. Your satisfaction is a motivation for us to continue to provide quality service.
Sincerely,
Mobilonline team
Heureka.sk
Dear customer,
thank you for your review. We are pleased to hear that you had a positive experience buying from us. Your satisfaction is our priority and your words are motivation for us to continue to provide quality service. Thank you for your trust and we look forward to your next visit.
Regards,
Mobilonline team
Heureka.sk
Dear customer,
thank you for your great review! We are glad that you are satisfied with the fast processing of your order and our communication. Your satisfaction is very important to us and we look forward to our continued cooperation.
Regards,
Mobilonline team
Heureka.sk
Dear customer,
Thank you for your positive feedback! We are very happy that you are satisfied with the fast delivery. Your satisfaction is our greatest reward and we look forward to your next purchase.
Regards,
Mobilonline team
Heureka.sk
Dear customer,
Thank you for your positive review! We are very happy that you are satisfied with the fast delivery and clarity of our e-shop. Your satisfaction is our priority and we look forward to your next visit.
Regards,
Mobilonline team
Heureka.sk
Dear customer,
thank you for your great review! We are very glad that you are satisfied with our genuine products and convenient discounts. Your satisfaction is a great motivation for us. We look forward to your next visit!
Regards,
Mobilonline team
Heureka.sk
Dear customer,
thank you for your feedback. We are very sorry to hear that you had a negative experience with our staff. This approach is definitely not in line with our standards, so we will investigate the situation and take measures to improve our approach to customers.
Your satisfaction is our priority and we would like to prove to you in the future that we value every customer. Should you have any further suggestions, please do not hesitate to contact us.
Regards,
Mobilonline team
Heureka.sk
I was buying a present for my son. The goods were paid for and did not arrive. They replied to my email that they were sending tomorrow and still nothing happened. Finally I had to call, where the lady told me that the goods were packed and she didn't understand why they hadn't been added yet. I think that if I hadn't called and written, I probably wouldn't have the goods with me yet.
Dear customer,
Thank you for giving us feedback. We are very sorry to hear about your negative experience with the delivery of your order and the communication on our hotline. We understand that you were expecting a quick and hassle-free turnaround, especially when it was a gift for your son.
We take your comments seriously and will investigate the situation to ensure that similar problems do not occur in the future. Our goal is to improve our service so that it is always reliable and transparent.
We apologize for the inconvenience and thank you for your patience. Should you have any further questions or suggestions, please do not hesitate to contact us.
Sincerely,
Mobilonline team
Heureka.sk
Dear customer,
Thank you for your recommendation and great review! We are glad to know that you are satisfied with our store in your city. We will strive to continue to provide quality service that deserves your trust.
Regards,
Mobilonline team
Heureka.sk
The approach of the salesman was arrogant: aloof, unwilling to show me the phone .
Dear customer,
thank you for your feedback. We are very sorry to hear that you had a negative experience with the attitude of our staff. This is definitely not the standard we set. We take your comment seriously and will address it so that a similar situation does not occur again.
We would like to convince you of the quality of our service in the future. If you have any further suggestions, please do not hesitate to contact us.
Sincerely,
Mobilonline team
Heureka.sk
Super and friendly staff.
Dear customer,
thank you for your kind words. We are very glad that you appreciated our staff. Your satisfaction is our motivation to continue to provide great service.
Regards,
Mobilonline team
Heureka.sk
Dear customer,
Thank you for your positive feedback. We are very pleased that you are satisfied with the quality of our products and their affordability. Your satisfaction is our priority and we will continue to strive to meet your expectations.
Sincerely,
Mobilonline team
Heureka.sk
Dear customer,
thank you for your review. We are glad to hear that you had a positive experience buying from us. Your satisfaction is a priority for us and your words are motivation for us to continue to provide quality service. Thank you for your trust and we look forward to your next visit.
Regards,
Mobilonline team
Heureka.sk
Dear customer,
thank you for your feedback! We are glad that you were satisfied with our service. Your satisfaction is a motivation for us to continue to provide quality service.
Sincerely,
Mobilonline team
Heureka.sk
Dear customer,
thank you for your feedback! We are glad that you were satisfied with our service. Your satisfaction is a motivation for us to continue to provide quality service.
Sincerely,
Mobilonline team
Heureka.sk
Long delivery time, this was my last order :(
Dear customer,
thank you for your feedback. We are very sorry to hear that the long delivery time disappointed you and affected your buying experience. We take your comments seriously and will work to avoid similar situations in the future.
We hope you will give us another chance in the future to show that we can provide better service.
Sincerely,
Mobilonline team
Heureka.sk
The ordered goods arrived in order.
Dear customer,
thank you for your feedback! We are glad that the ordered goods arrived in order and met your expectations.
We look forward to your next purchase!
Regards,
Mobilonline team
Heureka.sk
I am satisfied with the offer and the speed of delivery even in the run-up to Christmas.
Dear customer,
Thank you for your positive feedback! We are pleased to hear that you are satisfied with our wide range of products, our prices and the speed of delivery, especially in the hectic pre-Christmas period.
Your satisfaction is a motivation for us to continuously improve our service. We hope that you will shop with us next time with the same satisfaction.
Regards,
Mobilonline team
Heureka.sk
Ordered goods were unnecessarily held up at the dispensing point, due to some administrative stuff on the store's end. It was only on my second visit to the dispensing point that things moved and I was finally able to pick up the goods. I was given a coupon as an apology, but for a certain amount of purchase, not a discount on the already purchased merchandise, so I don't "take" that as an apology.
Dear customer,
thank you for your feedback. We apologize for the complications that have caused the delay in the release of your goods. We understand that the situation may have been uncomfortable, and we are sorry that the coupon provided as an apology did not meet your expectations.
Your feedback is important to us so that we can improve our processes and minimize similar situations in the future. Thank you for your understanding and we hope that despite this experience, you will give us another chance in the future.
Sincerely,
Mobilonline team
Heureka.sk
Dear customer,
Thank you for your positive feedback. We are glad that you were satisfied with the speed of delivery of the ordered goods and the favorable price of the Mobiola MB 610. We believe that it will serve you well.
Regards,
Mobilonline team
Heureka.sk
Dear customer,
Thank you for your feedback and loyalty to our store! We are glad that you had a good experience again and that you were pleased with our friendly and helpful staff at Aupark in Bratislava. We will strive to continue to provide quality service that you can rely on.
We look forward to your next visit!
Regards,
Mobilonline team.
Heureka.sk
All right
Dear customer,
thank you for your feedback! We are glad that you were satisfied with our service. Your satisfaction is a motivation for us to continue to provide quality service.
Sincerely,
Mobilonline team
Heureka.sk
Everything went fine :)
Dear customer,
Thank you for your feedback! We are glad that everything went well and you were satisfied with your purchase. We will be glad if you contact us in the future.
Regards,
Mobilonline team
Heureka.sk
Everything would have been fine, shipping, communication, except that the cell phone battery I ordered was non-functional.
Dear customer,
Thank you for your feedback. We are very sorry to hear that the battery you ordered did not work properly. We are not happy about this problem and would like to resolve it to your satisfaction.
We will contact you , so that we can resolve the situation as quickly as possible. Your satisfaction is important to us.
Sincerely,
Mobilonline team
Heureka.sk
It was worth making an order on the spot through the webshop even though I was standing in their kiosk and it was 5€ cheaper...
Dear customer,
Thank you for your feedback! We are glad that you took the opportunity to place an order through our eshop. We try to always offer you the most favorable conditions. We hope that next time you will be satisfied with our services.
Regards,
Mobilonline team
Heureka.sk
Dear customer,
Thank you for your purchase and positive review. We are glad that you have chosen our shop. Should you need any help or advice in the future, please do not hesitate to contact us. We look forward to your next visit!
Regards,
Mobilonline team
Heureka.sk
Dear customer,
Thank you for your feedback and appreciation of our product range and prices during the discounts. We are also very sorry that your order took longer to be delivered than stated and that this has affected your shopping experience.
We apologise for this delay, which certainly does not reflect our standards. We appreciate your suggestion and will take steps to minimize such situations in the future and improve delivery times.
Thank you for taking the time to share your experience. We hope you will give us another opportunity to convince you of the quality of our service.
Sincerely,
Mobilonline team
Heureka.sk
At the time of the order, the goods were "in stock", not on order with the supplier. The order was confirmed, but the next afternoon I received an email that the goods were no longer in stock and I was offered other goods.
Dear customer,
thank you for your feedback. We are very sorry to hear that there was a situation where an item was listed as "in stock" at the time of your order, but was subsequently unavailable. We realise that such a situation can be frustrating and apologise for any inconvenience caused.
Your feedback is important to us and we will use it to improve our stock updates to ensure the accuracy and transparency of the information on our website.
Thank you for your understanding and we hope you will give us a chance to convince you of the quality of our service in the future.
Regards,
Mobilonline team
Heureka.sk
The saleswoman in Prievidza was unhelpful. The courier brought her a package with orders, which instead of taking them, she tapped on her mobile phone. Only when I inquired about my order did she see it in the delivery package from the courier.
I don't recommend replacing the staff who will pay attention to the customer instead of their mobile phone and be interested in the shop as well
Dear customer,
Thank you for giving us feedback. We are very sorry to hear that you had a negative experience with our staff at the Prievidza store. Such behaviour is not in line with our standards and we will address this situation immediately to ensure a professional and helpful approach to every customer.
We also regret the longer delivery time. We understand how important it is to meet customer expectations and will work to improve our service in the future.
Thank you for bringing this to our attention, and we hope you will give us another chance to convince you of our quality.
Sincerely,
Mobilonline team
Heureka.sk
Fast delivery, satisfaction
Dear customer,
Thank you for your positive feedback. We are pleased to hear that you were satisfied with the fast delivery and the overall progress of your purchase. Your satisfaction is our priority, and we would be happy to welcome you back for another purchase.
Regards,
Mobilonline team
Heureka.sk
I do not recommend
Dear customer,
thank you for your feedback. We are very sorry that we did not meet your expected delivery date and that this has caused complications in getting your equipment up and running. We understand how inconvenient it can be when plans change due to a delay in delivery, and we sincerely apologise for this.
We are sorry for your experience and take it as an incentive to improve. We will work to communicate more accurately about availability and delivery times to prevent similar situations in the future.
Sincerely,
Mobilonline team
Heureka.sk
Dear customer,
thank you for your feedback. We are glad that you appreciated the price of the product, but we are also sorry that the delivery took longer than you expected. We appreciate your experience and will work to improve our delivery times to ensure faster delivery in the future.
Regards,
Mobilonline team
Heureka.sk
Without errors and quickly my package arrived
Dear customer,
Thank you for your positive feedback. We are glad that you were satisfied with the speed of delivery and the condition of the package. We hope that you will contact us again for your next purchase.
Regards,
Mobilonline team