Profilo pubblico
foon.sk
Computer ed elettronica
4.4
1234 recensioni
Recensione verificata
Contatto
mobil online, s.r.o.
M. Rázusa 13
984 01 Lučenec
Slovakia
Slovakia
Recensione verificata
1234 recensioni
Recensioni
Filtro
I am very satisfied with my purchase and highly recommend it. Great quality, excellent prices.
I am satisfied with shopping at this store.
Fast delivery, everything was fine
I placed the order last week, and today it has been a week, yet the goods still haven’t arrived. Even though the goods are in stock and the store is in Slovakia. Waiting this long for a package... absolutely unacceptable!!!
Everything went quickly and smoothly.
Quality brands at good prices
Dear customer,
We are delighted that our offer caught your attention, also thanks to our attractive prices. We strive to ensure that everyone can find great products with us at the best possible conditions.
Thank you for your trust and excellent rating. We look forward to your next visit!
Kind regards,
The Mobilonline team
Dear customer,
We are very sorry that we did not fulfill your request and did not combine the orders into one. We completely understand that combining shipments from the same day is more practical and cost-effective, and therefore we regret that this was not possible in your case.
If we have two separate orders in the system and a shipment has already been created for the orders by the system, unfortunately we can no longer separate them, as they are immediately registered with the courier as well.
We hope that everything arrived in good condition despite this and that the products will meet your needs.
Best regards,
The Mobilonline team
Dear customer,
We are delighted by your review. We are thrilled that everything went according to your expectations and that you left with such a wonderful feeling. Your satisfaction is the best reward for us.
Thank you for your trust, and we wish you a beautiful day!
Best regards,
The Mobilonline team
Dear customer,
We greatly appreciate your feedback and are pleased that you were satisfied with the availability of the products.
We would also like to thank you for your comment regarding the selection of colours. We completely understand that having the exact variant you like most to choose from is crucial when shopping. We are constantly working to expand our range, and thanks to feedback like this, we can plan our stock better so that everyone can find something they like.
We wish you a wonderful day and look forward to your next visit!
Kind regards,
The Mobilonline team
Dear customer,
We are delighted that your purchase went smoothly and that you were pleasantly surprised by the speed of delivery to the store. We place great emphasis on processing orders accurately and quickly, so it is a wonderful reward for us to know that everything was completely satisfactory.
Thank you for your trust and perfect rating. We look forward to your next visit!
Best regards,
The Mobilonline team
I bought the Note 15 Pro... it is a refurbished phone. The rubber case is for a completely different model... it doesn’t fit the buttons and is too big... I’m not satisfied with either the package or the shipping... I ordered it on Wednesday, and on Monday I had to call the post office to find out where the package was... of course, they didn’t know anything there.
Dear customer,
We are very sorry that your purchase did not meet your expectations and that you received a case that does not fit your phone, as well as for the inconvenience with the delivery. This is certainly not how the order preparation or delivery should have looked.
We want to rectify this immediately and send you the correct case, or alternatively review the entire contents of the package with you. We will investigate the entire situation and contact you.
Kind regards,
The Mobilonline team
Dear customer,
Thank you very much for your kind review. We are delighted that we have once again pleased you with our fast service and attractive promotional prices. Your satisfaction with your latest purchase is the best confirmation for us that we are doing our job well. Thank you for your trust, and we look forward to your next visit.
Best regards,
The Mobilonline team
Dear customer,
We greatly appreciate your review. We are pleased that we delighted you with fast delivery and a wide selection of products. A smooth and convenient shopping experience is our top priority. Thank you for your trust, and we hope you will gladly return to us the next time you shop.
Kind regards,
The Mobilonline team
The store has a clear filter and straightforward delivery terms; the goods arrived on time and in perfect condition, and even included a gift.
Dear customer,
Thank you very much for your kind feedback. We are delighted that our filter helped you make a convenient selection and that the package arrived safely, along with the small gift, which we hope pleased you. Your satisfaction with our services is the best reward for us, and we look forward to your next purchase.
Kind regards,
The Mobilonline team
Great seller, great prices, and goods like new.
Dear Customer,
Thank you very much for your wonderful rating and great feedback. We are delighted that you appreciated the fast delivery, selection and excellent prices, and that your phone arrived in like-new condition. Your satisfaction with the quality of our products is our greatest reward. We hope your new phone will serve you reliably for a long time, and we look forward to your next purchase.
Best regards,
The Mobilonline Team
Super
Dear customer,
Short, but all the more to the point! We greatly appreciate your full rating. We’re delighted that everything was “super” for you and that you were completely satisfied with your purchase from us.
Thank you for your trust, and we look forward to your next visit!
Kind regards,
The Mobilonline team
Nedá sa predpokladať deň doručenia mobilu
Dear Customer,
We are very sorry that you experienced uncertainty while waiting for your new mobile phone and did not know exactly when it would arrive. We understand that an accurate delivery estimate is essential so that you can plan your time. We are constantly working to improve this area so that the information provided to customers is as accurate as possible.
At the same time, we would like to sincerely thank you for praising our colleague—it makes us extremely happy that her helpfulness and friendly approach made your purchase more pleasant. We appreciate your feedback and hope that your new phone brings you great joy!
Kind regards,
The Mobilonline Team
Dear Customer,
We are very sorry that your new phone arrived completely discharged and without a charger. However, we are glad that the phone itself is currently working without any problems and has brought you joy.
As for the charger—many manufacturers no longer include power adapters in the packaging, but we understand that this can come as a surprise and complicate first use. When the device is discharged, it is especially frustrating not to be able to try out your new purchase right away.
If you need any help or advice, please contact us and we will be happy to assist you.
Kind regards,
The Mobilonline Team
Dear customer,
Not knowing what is happening with a paid parcel for a week is absolutely unacceptable, and we fully understand your uncertainty and frustration. When you entrust us with your money, you expect clear information and prompt delivery—not silence and doubt.
We want to find out immediately where your parcel is and put everything right. We will treat this as a priority and inform you immediately about the delivery status.
We apologize for this delay and will do everything we can to ensure that you receive your goods as soon as possible.
Kind regards,
The Mobilonline team
Long time between payment and shipping of the goods.
Dear Customer,
We completely understand your disappointment. When someone pays, they expect the package to be on its way as soon as possible, and any delay is unpleasant. Expecting fast delivery is entirely natural, and we are sorry that we did not meet that expectation this time.
We will review the entire process and do everything we can to ensure that any future purchase you make is processed without any unnecessary waiting.
Kind regards,
The Mobilonline Team
I ordered a game (disc) for Xbox One, but it doesn’t work. It spins and nothing happens. I sent an email, but nobody responded.
Dear customer,
We are very sorry that you are experiencing problems with the game you purchased, and we are equally upset that your email went unanswered. This definitely should not have happened, and we fully understand your frustration – games should bring joy, not worries.
We want to put this right immediately. Please contact us directly at info@mobilonline.sk and include your order number in the subject line. I will give your request priority and immediately arrange either a replacement with a functional item or a refund.
Once again, we apologize for the complications and hope you will give us the opportunity to restore your trust in us.
Kind regards,
The Mobilonline team
This store is great, the goods are delivered quickly, and the price is good too. The prices are also better compared to ALZA and NAY electronics stores.
Dear Customer,
Thank you very much for your wonderful review! We’re delighted that, in addition to fast delivery, you appreciated our prices, especially compared with the major players on the market. We always strive to offer the best value, and we’re pleased that you see it that way.
We hope you’re enjoying your purchase, and we look forward to serving you again!
Best regards,
The Mobilonline Team
Wide range of products at good prices
Dear customer,
We are delighted that you find exactly what you are looking for with us, and at great prices too. We believe that our wide selection and attractive offers will continue to please you with every purchase. Thank you for your trust and wonderful feedback!
Best regards,
The Mobilonline team
Dear customer,
We are very pleased that you are taking advantage of the option of free pickup and payment directly at the store. We would like every purchase with us to be just as convenient and hassle-free for you. Thank you for your trust, and we look forward to your next visit!
Best regards,
The Mobilonline team
Dear customer,
We completely understand your disappointment and unpleasant surprise when unpacking the phone. You are right – if it were intended as a gift, the condition of a new phone like this would not make a good impression at all, and we fully understand that it affected your overall shopping experience.
Allow us to clarify the situation. When a particular model is the last one in stock, the phone may have been displayed in a store showcase. Before shipping, our colleagues carefully inspect it, but the original protective films have already been removed. However, we assure you that the device is completely new, has not been used, and is in 100% technical condition.
If the phone does not suit you for any reason, or if you would like to resolve the situation together to your satisfaction, please contact us at info@mobilonline.sk and we will be happy to look into it.
Thank you for your honest feedback.
Kind regards,
The Mobilonline team
Fast and straightforward communication
Dear Customer,
Thank you very much for your excellent 90% rating and for your feedback.
We are pleased that you appreciated our fast and straightforward approach—directness and efficiency are key for us when processing orders. At the same time, we recognize that we still have a little way to go to reach 100%. If you have any suggestions on what we could do even better next time, we would be very grateful if you wrote to us at info@mobilonline.sk.
Thank you for your trust, and we wish you a wonderful day!
Best regards,
The Mobilonline Team
Dear customer,
Thank you very much for your excellent 90% rating and for taking the time to share your experience.
We are pleased that you appreciated the clarity and availability of our products. At the same time, we recognize that there is room for improvement so that you can be 100% satisfied with your next purchase. If you have any ideas about what we could improve, we would be very grateful if you could write to us at info@mobilonline.sk.
Thank you for your trust, and we wish you a pleasant day!
Best regards,
The Mobilonline team
Everything is great
Dear customer,
Thank you very much for your perfect review! We are delighted that everything went to your complete satisfaction. Your enjoyment of the purchase is the best reward for us, and we look forward to your next visit.
Best regards,
The Mobilonline team
Odporúčam všetkým kupujúcim. Kvalitný tovar za málo peňazí.
Dear Customer,
Thank you very much for the excellent 100% rating and for recommending us to other shoppers.
We are delighted that you found our offer appealing and that you were satisfied with the fast processing and delivery of your order, as well as with the quality and price of the goods. Our goal is to provide great value and reliable service to everyone, so your feedback is the best reward for us.
Thank you for your trust, and we hope that your purchase serves you well for a long time!
Kind regards,
The Mobilonline Team
Dlhodobá spokojnosť s ponúkaným tovarom, službami a personálom na zákazníckych miestach (kamenných predajniach) na viacerých odberných miestach, nemám čo vytknúť :-)
Dear Customer,
We greatly appreciate your long-standing loyalty and the fact that you keep coming back to us.
It is the best reward for us to read that, across several of our brick-and-mortar stores, you have always encountered great staff, quality products and reliable service. Our colleagues in the stores put their hearts into their work, so your praise will make them immensely happy.
Thank you for your trust, and we look forward to your next visit!
Kind regards,
The Mobilonline team
Dear customer,
Thank you very much for your excellent 100% rating. We are delighted that you were satisfied both with the product’s quality and its price – providing our customers with a great balance of quality and affordability is exactly what we strive to do.
Thank you for your trust, and we hope the product serves you well for a long time!
Best regards,
The Mobilonline team
Hovoria po maďarsky, čo je obrovská výhoda, rýchle dodanie, spoľahliví a veľmi milí!
Kedves Vásárlónk! / Milý zákazník,
Nagyon szépen köszönjük a csodás értékelést! / Veľmi pekne ďakujeme za skvelé hodnotenie.
Mivel számunkra kiemelten fontos, hogy minden ügyfelünk a saját nyelvén, kényelmesen tudjon vásárolni, külön örömünkre szolgál, hogy értékelte a magyar nyelvű kommunikációt. Nagyon örülünk, hogy a gyors szállítással és a kedves kiszolgálással is maximálisan elégedett volt.
Köszönjük a bizalmát, és kívánjuk, hogy örömmel használja a nálunk vásárolt terméket!
Mobilonline.
Everything went smoothly; I had the goods at home within a few days... The Class A Xbox works like a charm and has no signs of mechanical wear. For that price, plus the warranty... It’s a no-brainer. Thank you.
Dear customer,
Thank you very much for the excellent 100% rating and for your trust when purchasing a refurbished device.
We are delighted that the Grade A Xbox pleasantly surprised you with its condition, showing no signs of use, and that everything is working as it should. We take great care over the quality and thorough inspection of refurbished products, because an excellent price combined with a full warranty is exactly what we want to offer our customers.
We wish you many great gaming experiences!
Best regards,
The Mobilonline team
Dear customer,
We greatly appreciate your 90% rating and the time you took to share your experience.
We are delighted that you appreciated our wide selection of products, competitive prices, and the option of convenient personal collection. Your satisfaction with these services is a great sign that we are heading in the right direction. At the same time, we will do everything we can to fine-tune the details for your next purchase so that it reaches 100%.
Thank you for your trust, and we wish you a pleasant day!
Best regards,
The Mobilonline team
Veľká spokojnosť.
Dear customer,
Thank you very much for your wonderful review and for your trust. We are truly delighted that you were completely satisfied with your purchase from us—such brief yet meaningful feedback is the best reward for our entire team. We hope that the product you purchased will serve you well and flawlessly for a long time.
Kind regards,
The Mobilonline team
Dear customer,
Thank you very much for your excellent 90% rating and for your feedback.
We are delighted that you appreciated our wide range of products and favorable prices, which we work hard to maintain. We also appreciate your mention of the 3-day delivery – we are glad that the goods arrived safely, while we continue working to speed up our processes even further and hopefully delight you with a full score next time.
Thank you for your trust, and we hope you enjoy using your purchased product!
Best regards,
The Mobilonline team
Dear customer,
Thank you very much for the wonderful 100% rating. We are delighted that we pleased you not only with lightning-fast delivery but also with our friendly service. A helpful and cheerful approach is just as important to us as the speed at which we process orders.
Thank you for your trust, and we wish you a pleasant day!
Best regards,
The Mobilonline team
Všetko v poriadku, veľmi príjemný predavač, ktorý mi odovzdával tovar, pán Martin, v prevádzke OC Optima KE.
Dear Customer,
Thank you very much for your positive review. We are delighted that our colleague Martin at the OC Optima branch in Košice made your shopping experience so pleasant. Helpfulness and a personal approach are essential to us, so we will be very happy to pass your praise on to Mr. Martin – it will certainly make him happy!
Thank you for your trust, and we wish you a pleasant day.
Kind regards,
The Mobilonline team
Dear customer,
We greatly appreciate your review and the fact that you specifically highlighted our good communication. A transparent and friendly approach is our top priority, so we are pleased that you had exactly this kind of positive experience with us. Thank you for your trust, and we wish you a lovely day!
Kind regards,
The Mobilonline team
I bought a tablet. I have nothing to complain about. Satisfied.
Dear customer,
Thank you very much for your review and for your trust in purchasing your new tablet. We are delighted that everything went smoothly and that you are completely satisfied with your purchase. We hope that your new tablet will serve you reliably for a long time.
Best regards,
The Mobilonline team
There was an error when placing the order. The same item was accidentally ordered twice. They immediately alerted me and communicated with me. Everything was quick and professional.
Dear customer,
Thank you very much for your review and for sharing this experience.
We are glad that we noticed the error with the duplicate order in time and were able to contact you immediately. Our priority is to make the entire process as simple and hassle-free for you as possible, so we are very pleased that you appreciated our promptness and professional approach.
Thank you for your trust, and we wish you a pleasant experience using the purchased product.
Kind regards,
The Mobilonline team
Dear customer,
Thank you very much for your excellent feedback. Next-day delivery and the item arriving in 100% condition are exactly the standard we want to provide to each and every one of you. We are pleased that everything went according to your expectations and that you were completely satisfied with your purchase.
Kind regards,
The Mobilonline team
I recommend it, I’m satisfied.
Dear customer,
Thank you very much for your review and recommendation. We are pleased that you are satisfied with your purchase, as that is precisely our main goal. We hope that the products you purchased will serve you well for a long time and that you will visit us again.
Kind regards,
The Mobilonline team
Dear customer,
Thank you very much for your review and your trust. We are pleased that everything went smoothly and that you were happy with the delivery speed. Fast and reliable shopping is our priority, so we are delighted that you were satisfied.
Best regards,
The Mobilonline team
I have used the store several times and I am satisfied with it.
Dear customer,
We are delighted that you enjoy returning to us and that you have been satisfied with our services and prices over the long term. Your continued trust is the best reward for us, and we will do everything we can to ensure that every future purchase is just as pleasant for you.
Kind regards,
The Mobilonline team
Dear customer,
Thank you very much for your review. A kind and helpful approach is something we place great emphasis on in our stores.
We are truly pleased that you left with such a great feeling, and we look forward to your next visit!
Kind regards,
The Mobilonline team
Everything OK, pleasant staff, helpfulness and quick service.
Dear customer,
Thank you very much for such wonderful feedback. We are especially pleased by your mention of our friendly and helpful staff – it is the personal approach that matters most to us.
We are glad that everything went smoothly and quickly, and we look forward to your next visit!
Kind regards,
The Mobilonline team
The delivery of the goods was delayed by several weeks, and they were subsequently stored at a different location than agreed.
Dear customer,
We are very sorry about how this situation turned out. Weeks of waiting followed by collection at a completely different branch than the one you selected is definitely not the service we want to provide. We fully understand your frustration – logistics and the customer experience should not work this way.
We will investigate the entire situation internally and implement measures to help us better prevent such situations in the future.
Kind regards,
The Mobilonline team
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