Top4Mobile.cz

Verified review

We’re sorry that you were not satisfied. We would appreciate it if you could let us know what we can improve.

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The order did not arrive within the promised timeframe, and I received no updates about the order I had paid for in advance. Communication was impossible, with no response to emails, WhatsApp, chat… It was extremely difficult to get anything resolved. Eventually, the chat informed me that the goods, which were listed as being in stock, were unavailable and that the order had been cancelled. I am waiting for the payment to be refunded.

We are sorry about your experience and apologise for the delay and inadequate communication. The order cancellation has been processed, and we will refund your payment as soon as possible. We will do everything we can to improve our services.

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Professional communication, fast delivery.

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All good, the strap fits the Apple Watch 3 nicely. Everything works without any problems..

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I ordered a case on 8 September; it’s now 14 September and I still haven’t received either the case or an email saying it has been dispatched.

We’re sorry for the delay and inadequate communication. Please contact us with your order number so that we can immediately check the status of the shipment and resolve the situation as quickly as possible.

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Everything was fine apart from a slight delay in delivery.

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We’re sorry that you weren’t satisfied. We’d appreciate it if you contacted us and told us more, so that we can put things right.

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Good selection, prices and delivery speed. I recommend it.

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Great

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Ordered one day, delivered the next morning, without errors or hassle. Reliable and exactly as it should be.

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Great, everything is excellent. I’ll definitely order again.

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Super👌👌👌

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Delivery was quick, and the mobile phone pouch met my expectations.

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Minimal communication and a longer delivery time, otherwise okay!

Thank you for your feedback. We are sorry about the longer delivery time and inadequate communication – we will work on improving this. We are glad that everything else was satisfactory.

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I am satisfied with the product. Fast delivery

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The case was supposed to be for a 13-inch MacBook Air, but unfortunately it is much larger and the MacBook would rattle around inside it.

We’re sorry that the case did not meet your expectations. It’s possible that the size or model was mixed up – we’ll be happy to help you exchange it for the correct case for the 13" MacBook Air. Please contact our customer support team with your order number.

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I recommend it

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The goods never arrived; somehow they entered the delivery address as GLS Group, and that was it. Nothing arrived via Zásilkovna, and they didn’t notify me at all. Sad.

We are sorry that the shipment was not delivered and that you did not receive any information. Please contact us with your order number so that we can check the delivery with GLS and resolve the situation as soon as possible.

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The purchase went smoothly

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The order was delivered relatively quickly. However, the phone case arrived scratched, as if it had already been used.

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Delivery was fine, but completely different goods were delivered.

We’re sorry that you received different goods from those you ordered. Please contact us as soon as possible with your order number and a photo of the goods received—we’ll be happy to resolve the situation promptly by arranging an exchange or issuing a refund.

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I received exactly what I ordered. An item that was only available here and in one other shop. I’m satisfied.

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My first order with you, and everything went smoothly.

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Super fast

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Everything was fine, quick handling.

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The shop had the goods in stock, but kept postponing it: from Tuesday to Wednesday, then from Wednesday to Thursday. On Thursday, the lady or young woman promised me that they would definitely send it on Thursday, but in the end they sent it late on Friday, so the communication was not great. However, the goods arrived safely, so at least that earns them some points.

We’re sorry for the delay and the unclear communication regarding the dispatch of your order. We take your criticism seriously and will do our utmost to improve. We’re glad that the goods eventually arrived safely.

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Everything is absolutely fine. The product matches perfectly. Fast delivery. Simply top-notch.

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We are sorry about the delay to your order and the missing Czech manual. We understand your dissatisfaction and will investigate the situation. We will be happy to send you the Czech manual electronically – please contact our customer support with your order number.

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The shop isn’t communicating, and I still haven’t received anything 😖

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The goods were delivered quickly. However, the quality was appalling – a complete waste of money. I definitely wouldn’t recommend it to anyone!!

We’re sorry that you’re not satisfied with the quality of the goods. Please contact our customer support team; we’ll be happy to resolve the situation with you.

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