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The advertised goods "in stock" did not arrive, after the delivery date I received the information "Unfortunately, we did not find the ordered goods in stock and it is not possible to reorder" and the order was cancelled by the seller. It can happen, but in such a case I expect proactive communication from the seller. The order cancellation email stated "We are sending you a 25% off coupon as an apology,Cr43Ejx---". This coupon when trying to order reported "Sorry, but this coupon is no longer valid". I asked for assistance, the coupon started working, however the mentioned 25% created a 9CZK discount on 1800CZK worth of items. I asked for assistance and got the reply "the coupon is valid on accessories, not on the electronics section. Therefore, the coupon could not be applied" which was not mentioned in the coupon. This is not how I personally imagine the serious approach of the eshop and if I did not care about the status of the order, it would still be paid and the goods would be nowhere.
We apologise for the complications caused and for the inadequate communication on our part. We are also sorry for the confusion surrounding the discount coupon. We take your feedback seriously and will pass it on for corrective action so that a similar situation does not happen again.
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Excellent business. Great selection and price, fast delivery
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Quickly handled. Super
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Fast delivery.
I was worried because I don't know the website, but for me everything is fine. Thank you
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THEY SENT ME DIFFERENT GOODS THAN I ORDERED. I WILL COMPLAIN. I DON'T GET IT THESE DAYS. I DON'T RECOMMEND THE SHOP
THEY SENT ME DIFFERENT GOODS THAN I ORDERED. I WILL ADVERTISE. I DON'T UNDERSTAND THIS DAY. I DO NOT RECOMMEND THE STORE
We apologise for the error. Please contact our customer support team with your order number so that we can resolve the complaint as quickly as possible and provide a remedy.
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The goods arrived safely. Good price. Slovak shop with the possibility of delivery via mail order. Longer delivery time, in my case 1 week.
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All right. Selection communication delivery everything 100%.
I recommend
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Super,fast delivery
I ordered on Monday and picked up on Tuesday
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Fast delivery. Great satisfaction.
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Thank you for your feedback! We appreciate your support and hope to serve you again soon.
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Thank you for your support! We appreciate your business and hope to serve you again soon.
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I've been waiting a really long time for my order to be delivered. So far I've only received a million emails saying that the shipment keeps getting delayed.
We apologise for the long wait and the numerous notifications. We are sorry for the dispatch delay and will do everything we can to send your order as quickly as possible.
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Perfect communication and delivery.
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Unfortunately, the goods that were on offer were not in stock..And the date of stocking was not known...
Hello I'm sorry. It just happens to shops that goods are not found in stock, that's why there is the institution of inventories
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Everything went well.
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The goods took longer to arrive, but otherwise satisfaction
Thank you for your review, and we apologise for the longer delivery time. We are pleased that you are otherwise satisfied.
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All O.K.
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The goods were not delivered to me. I'm still waiting for it to be...
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Goods at good prices, relatively quick order processing, good communication. Nothing to complain about and I can only recommend the e-shop.
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Quick purchase at a good price. Mobile phone fine out of the box. Satisfaction :)
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Fast processing and delivery
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Second week without delivery
We apologise for the delivery delay. Please contact us with your order number so that we can investigate and resolve the situation as quickly as possible.
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it's a slovak shop, so it came quickly, on Friday I ordered, on Tuesday it arrived, the keyboard looks as in the picture, so for me fine
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A+++
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Reliable shop. Good prices 👍 😀 😀
Slovakia
